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AI and Job Security: Which Roles Are Safe and Which Aren’t?

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5 min read
job security during the integration of ai into the workplace

Businesses worldwide are evolving rapidly as the integration of artificial intelligence (AI) becomes increasingly prevalent. A massive 91% of top organisations surveyed by NewVantage said they were investing in AI on an ongoing basis, showing just how commonplace AI is becoming in the professional world. 

Organisations are harnessing the power of AI, which raises a critical question: what impact will AI have on jobs? While AI undoubtedly brings about numerous benefits, it also creates concerns about the future of employment. 

In this article, we’ll look at AI and its impact on job security. 

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What is AI? 

AI refers to computer systems that can perform tasks intelligently, similar to how humans would. AI systems have been created to understand the world around them, think logically, learn from information, and make choices or perform actions to accomplish goals. They use techniques like machine learning, natural language processing, computer vision, and robotics to imitate human thinking abilities.

AI has advanced rapidly in recent years, enabling machines to perform complex tasks with remarkable accuracy and efficiency. From voice assistants and self-driving cars, AI has permeated our daily lives and transformed numerous industries. 

Should We Be Worried About AI? 

In recent years, concerns about the potential risks of AI have been raised, sparking debates about its impact on society. Notably, tech visionary Elon Musk, among others, submitted an open letter advocating for an immediate pause to the development of AI until its safety and regulation are thoroughly addressed. 

This call to action hasn’t been acknowledged and the jury’s still out as to whether AI will be regulated in the near future. However, despite the rapid rise of AI functionality and the fact that has become increasingly mainstream, it is essential to examine both the opportunities and potential dangers associated with this powerful technology.

The Capabilities of AI

AI has demonstrated its prowess in lots of different areas, transforming how tasks are accomplished. Let’s take a closer look at what AI excels in: 

Automation Of Time-Consuming Tasks

AI is adept at automating repetitive and time-consuming tasks that were previously performed by people. This includes data entry, document processing, customer support, and routine administrative duties. By taking over these tasks, AI frees up valuable time for humans to focus on more complex and creative activities. 

Alleviating Administrative Burdens

AI-powered chatbots and virtual assistants have become increasingly popular in managing administrative burdens. They can handle enquiries, provide customer support, and assist with scheduling, freeing human workers from mundane administrative responsibilities.

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Data Analysis and Insights

AI’s ability to process and analyse vast amounts of data at a speed and scale is invaluable. AI algorithms can identify patterns, extract insights, and make predictions, enabling businesses to extract meaningful insights from complex datasets. This aids in strategic decision-making, personalised recommendations, fraud detection, and risk assessment.

Image and Video Analysis

AI has made significant strides in image and video analysis, enabling applications such as facial recognition, object detection, and content moderation. These capabilities have uses ranging from surveillance and security to content recommendations for marketing.

What Does AI Struggle To Do Well? 

AI has undeniable strengths, however, there are certain areas where it simply can’t live up to human standards:

Creative Thinking and Innovation

AI is exceptional at processing existing data. However, it currently lacks the ability to think creatively and develop entirely new ideas or concepts. Innovation is driven by unconventional thinking and imagination, which are still areas dominated by human intelligence.

Emotional Intelligence

Understanding and interpreting human emotions, including empathy and social dynamics, is a complex task that AI struggles with. Emotional intelligence requires a deep understanding of human psychology, cultural nuances, and context, which are difficult for AI algorithms to replicate accurately.

Judgement Calls And Ethical Problems

Making judgement calls, especially in situations involving ethical dilemmas, requires a deep understanding of moral principles, cultural context, and the ability to weigh different perspectives. AI algorithms lack the subjective reasoning and moral compass that humans possess, making it challenging for them to handle complex ethical decisions.

hr team making creative decisions instead of using ai

Which Jobs Are Safe From An AI Take-Over? 

So, the integration of AI is raising some concerns about job security, however, specific roles are more resistant to automation. Here are some examples of jobs that are unlikely to be replaced by robots any time soon: 

Creative Roles

Jobs that involve creative thinking, artistic expression, and imagination are less likely to be replaced by AI. Professions such as musicians, artists, writers, and designers rely on human creativity, emotion, and originality that AI struggles to replicate.

Education And Teaching

The role of educators and trainers goes beyond sharing knowledge systematically. It involves understanding their learners, adjusting their approach, stretching and challenging learners who excel and supporting those who may struggle. The human connection, adaptability, and empathy required in teaching make it a job that AI is unlikely to replace fully.

Business Development, Sales, and Negotiation

Roles involving persuasive communication, relationship building, and negotiation rely on human empathy, intuition, and emotional intelligence. The ability to understand complex human motivations and adapt strategies accordingly makes these roles less susceptible to AI disruption.

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Public and Emergency Services

Jobs that require unpredictable decision-making, crisis management, and quick thinking in dynamic situations are less likely to be automated. Professions such as police officers, firefighters, paramedics, and other emergency service personnel demand human judgement and adaptability. As well as, of course, a physical presence and pair of hands in the face of emergencies. 

Problem Solvers and Scientists

Fields that involve complex problem-solving, scientific research, and innovation rely on human expertise and creativity. AI may support these roles by processing vast amounts of data and providing insights, but the human capacity for critical thinking, hypothesis formulation, and experimental design remains crucial.

Which Jobs Are At Risk? 

AI has many strengths and ways to enhance and drive businesses forward. Let’s take a look at some of the jobs that might just be teetering on the edge of extinction as a result: 

Routine and Repetitive Task

Jobs primarily involving repetitive and rule-based activities are at a higher risk of automation. AI systems can efficiently perform tasks such as data entry and processing.

Manufacturing and Production

With the rise of robotics and automation technologies, specific roles within manufacturing and production lines, such as assembly line workers and machine operators, are increasingly being replaced by automated systems. AI-powered machines can perform tasks with precision and consistency, reducing the need for human intervention.

hr team using ai to help with their administrative tasks

Administrative Tasks

Many administrative tasks, including scheduling and basic correspondence, can be automated through AI software and chatbots. This reduces the need for dedicated administrative employees and streamlines operations.

Accounting and Financial Processing

AI algorithms can reconcile accounts and generate financial reports. Whilst accountants and financial professionals will still play essential roles in analysing complex financial data and providing strategic insights, certain routine finance-related tasks or entry-level roles may become redundant.

Customer Support

AI chatbots and virtual assistants are increasingly being used to handle customer enquiries and provide support. Basic customer interactions, such as answering frequently asked questions, can be effectively handled by AI systems, reducing the need for human customer support staff.

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Amy is a knowledgeable People professional with over a decade of experience across a variety of private and public sector organisations. With a particular interest in employee engagement, Amy is an advocate for employee-centric approaches in all areas of HR which is reflected in her writing. Before a career in HR, Amy read English and Creative Writing at university and later studied for her CIPD, HR Management.

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