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10 Best Employee Onboarding and Offboarding Software in 2024

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10 min read
Onboarding and offboarding software being used by manager.

It can be a juggle onboarding new hires. Employers must balance legal compliance, form filling and a positive employee experience. 

However, we no longer need to rely on loose copies of right-to-work checks or physical payroll paperwork; onboarding software can do it all for you. And guess what? It can also help you manage employee offboarding, too! 

This article explains what onboarding and offboarding software is and reviews the ten best pieces of software to help you select the right one for your organisation. 

What is Employee Onboarding and Offboarding Software?

Employee Onboarding and Offboarding Software help organisations by taking the administrative burden when employees join and leave an organisation. The software is a set of digital tools designed to streamline internal processes, usually conducted by HR teams or hiring managers. The onboarding phase involves handling paperwork, facilitating training, configuring IT access and instilling company culture. Conversely, the offboarding phase covers things such as exit interviews and project handovers. 

What does Onboarding and Offboarding Software do?

Onboarding and Offboarding Software manages both ends of the employee lifecycle within an organisation. It automates administrative tasks associated with onboarding, such as issuing offer letters. For offboarding, it can create ‘to-do’ lists for managers to ensure everything has been completed prior to the employee’s last day. These software solutions centralise data, ensuring adherence to legal and company policies whilst enhancing the overall employee experience. On top of that, they provide valuable data.

What are the Benefits of Using Onboarding and Offboarding Software?

Onboarding and offboarding software automates HR tasks, enhances new starter experiences, ensures consistency, and enables data-driven decisions. It streamlines document creation and form filling, reducing administrative burden. The software can also maintain consistency, whilst ensuring data privacy compliance. 

The advancement in onboarding and offboarding processes ultimately enhances employee satisfaction, loyalty, and engagement by facilitating smooth transitions in and out of the organisation. 

How do I Choose the Best Onboarding Software?

Choosing the best onboarding and offboarding software involves careful consideration as it takes time (and money!) to implement. 

Here are some of the key features you’ll need to keep your eyes peeled for: 

  • User-Friendly Interface
  • Mobile access
  • Customisation
  • Integration Capabilities
  • Document management
  • Reporting Functionality
  • Customer Support.

10 Best Employee Onboarding and Offboarding Software

The HR software industry worldwide is thought to be worth nearly £11 billion. And, with that, comes a lot of choice. Different providers compete to offer the best solution to your organisation. It can take considerable time to sort the wheat from the chaff. 

But don’t worry, we’ve done the hard work for you. 

Take a look at the top ten onboarding and onboarding software solutions and why they might be an excellent fit for your organisation: 

1. Factorial ⭐️⭐️⭐️⭐️⭐️

Factorial is a user-friendly platform that enhances the employee experience whilst taking the burden of administrative processes. Its onboarding and offboarding software makes the process of starting a new job – and departing from one – much less painful. 

onboarding software

Overview 

Factorial allows the new starter to be immersed into the new company from day one. Its collaborative functionality also ensures the onboarding phase goes like clockwork by enabling you to assign each onboarding activity to the individual responsible. It allows organisations to really boost their employer brand image through the software. You also won’t need paper forms any more. Factorial specialises in supporting small to medium size businesses. 

Pros

✅ You can try it for free! So, no strings attached.
✅ Nothing feels clunky about this software. The interface is smooth and intuitive. 
The system is centralised, ensuring everyone knows what they need to do to offboard/onboard an employee.
It’s customisable, allowing you to personalise the employee’s onboarding experience, giving them a real insight into your culture from the get-go.
Integration with third-party apps is seamless and easy to set up.
A wide range of modules are available to manage the full spectrum of HR activity. It’s truly a one-stop shop for your HR needs. 

Cons

❌ Some people notice bugs in the mobile version of the app.

User satisfaction and reviews 

The average user rating for Factorial HR is 4.5 out of 5, and its customers sing the platform’s praises online. One customer commented, What I liked the most is its intuitive and easy-to-use interface. From the very first moment I started using the platform, I was able to navigate smoothly and perform all HR tasks efficiently. I also love how it simplifies each stage of the employee life cycle. From recruiting and onboarding to time tracking, this tool has you covered.”

Pricing

Prices vary depending on which customisable bundle you choose. Find them all here. Or, try Factorial for free for 14 days!

2. Breathe HR ⭐️⭐️⭐️⭐️

Overview 

Breathe HR provides a simple solution to onboarding and offboarding, particularly for micro-organisations. The software does have the ability to grow as the organisation grows, too. Breathe HR allows organisations to keep track of onboarding/offboarding ‘to-do’ lists using their built-in tool. Users can also book one-on-ones with new starters and assign their new starter training. Breathe HR allows organisations to confidently store new starter documentation securely in the cloud, allowing you to access them anywhere without risk. 

onboarding software BreatheHR

Pros

✅ The interface is simple to use and easy to navigate.
✅ Breathe HR offers a free trial before you commit to purchasing. 

Cons

❌ You can assign training for onboarding to the new starter, but you can’t assign tasks to managers responsible for certain aspects of onboarding and offboarding.
❌ The software can be over simplistic, and misses key steps when it comes to onboarding and offboarding.
There isn’t a great deal of scope for personalisation.

User satisfaction and reviews

Customers appear to like the useability of the software. However, offboarding has limited functionality. Although the system does enable you to do things such as save resignation letters to employee profiles, there aren’t ‘steps’ as such, so it doesn’t support as much as it could in this area. 

Pricing

Breathe offers five different priced packages, depending on the size of the organisation. Pricing starts from £18 per month. 

3. HiBob ⭐️⭐️⭐️⭐️ 

Overview 

HiBob is a complete HR software solution. The software focuses on data and enables businesses to make data-driven decisions. HiBob prides itself on providing a great employee experience through its software. The onboarding module provides clear workflows to ensure nothing gets missed when someone joins the organisation. It also has considerable automation within its platform to allow organisations to replicate onboarding and offboarding experiences for each and every employee. 

 hibob onboarding software

Pros

✅ Bob provides a good onboarding experience for the new starters and allows employees to bond over some additional, fun information, such as hobbies, saved within their individual profiles.
✅ The development team is receptive to feedback.

Cons

❌ The application is slow. Many experience sluggish loading, and the login process can be glitchy, throwing you back to the home page.
❌ Although the software is customisable, this makes it complex to navigate and not as intuitive as other platforms, so it can be trickier to get to grips with.
Integrating with third-party software is often complex, and the integration options are somewhat limited compared to others. 

User satisfaction and reviews

Users of HiBob value their online training for the platform, which is good, as the platform can be trickier to navigate compared to some of its simpler competitors. However, users don’t seem to be too put off by the complexity of some of the modules, valuing the functionality available to them. 

Pricing

The pricing for Bob is not available online. Customers are required to request a quote for their specific organisation. 

4. BrightHR ⭐️⭐️⭐️

Overview 

Bright HR offers numerous solutions, including recruitment and absence management tools. The platform doesn’t specifically provide an ‘onboarding and offboarding’ module but does offer the elements you need to manage new starters and leavers, such as document management. 

BrightHR document management

Pros

✅ Bright HR has a great mobile app, which new starters can benefit from when their laptops or computers aren’t quite fully set up.
✅ You can get a free demo of this software.

Cons

❌ Many report glitches when using the software.
❌ Although Bright HR say their software is aimed at SMEs, many report that the functionality was too much and perhaps targeted more towards larger organisations.

User satisfaction and reviews

Although mobile app useability is celebrated, some users have commented that the desktop software is a bit complicated. Customers complain about some of the other modules being ‘clunky’. On top of that, many report that the sales and customer service teams didn’t provide the best experience from a customer perspective. 

Pricing

Bright HR starts from £3 per person per month. 

5. Charlie HR ⭐️⭐️⭐️⭐️

Overview 

Charlie HR offers HR software to support the full spectrum of HR activity. The provider also has an HR advisory arm to the business, meaning that HR advice is available by phone or via email/ live chat. But, of course, the HR advice does come at an extra cost. The onboarding module offers ‘one-click’ onboarding. And, much like other HR software, it also offers reporting features, so new starter and leaver metrics are available to download.

CharlieHR onboarding software

Pros

✅ It’s an affordable piece of HR software, even for smaller organisations on a budget.

Cons

❌ Although the interface looks good, it isn’t always very intuitive. Buttons aren’t always where you’d like them to be.
❌ It isn’t hugely customisable yet, which means that although new starters and leavers get a consistent experience, it can sometimes be pretty generic. 

User satisfaction and reviews

Many customers enjoy the simplicity of having HR software and advice from the same provider. However, some users report that notifications are unreliable and show up intermittently. Others highlight that this software isn’t the most customisable software available for onboarding processes, leaving the new starters feeling somewhat like a payroll number rather than a person at first glance. 

Pricing

Charlie HR (software only) is available from £4 per month. It does also come with a free trial. 

6. Personio ⭐️⭐️⭐️⭐️

Overview 

Personio caters primarily to small and medium-sized businesses. The software consolidates core HR functions such as HR administration, recruitment, and payroll into a single software solution. It facilitates cross-departmental automation, offers seamless integrations and customisable HR reporting. In terms of onboarding and offboarding, it offers easy-to-use workflows and role-based reminders about new starter and leaver processes, ensuring nothing slips through the net. 

personio onboarding software

Pros

✅ Personio offers a demo and a free trial, allowing users to explore its capabilities before committing.
✅ The software is good for automatically reminding relevant individuals of their tasks, ensuring documents are consistently prepared on time.

Cons

❌ The mobile app is relatively new and, as a result, is still quite glitchy, compromising a new starter onboarding experience.
❌ The reporting functionality is quite limited, which could impact valuable data being lifted in relation to turnover and offboarding processes.
There are challenges with payroll integration, which can set the employment relationship off to a bad start with new employees. 

User satisfaction and reviews

Whilst some users have commented on the platform’s design and suggested there is room for improvement. Customers generally appreciate its ease of use and simplicity, reducing the need for extensive training. However, a significant concern for some customers has been steep increases in monthly costs, exceeding 30%.

Pricing

Personio’s pricing details are not readily available on their website. They offer two distinct packages: ‘Core’ and ‘Apps’.

7. Bamboo HR ⭐️⭐️⭐️⭐️

Overview 

BambooHR offers a comprehensive solution by consolidating employee, payroll, time, and benefits information into a unified platform. The software promises data accuracy, enhanced security, and streamlined processes, ensuring peace of mind for businesses. On top of that, the software plays a pivotal role in simplifying and automating the onboarding process, creating a positive experience for new employees. 

bambooHR onboarding software

Pros

✅ BambooHR boasts a highly user-friendly interface.
✅ It allows employees to sign documents electronically through the software.

Cons

❌ Not all new starter forms are available electronically through the software, resulting in lots of scanning of documents when an employee first starts.
❌ The software doesn’t notify key stakeholders about new starters, so they often slip under the radar.
There are no inbuilt training tools which can be useful to support the induction process.
❌ There are also limited built-in reporting features.

User satisfaction and reviews

Users are happy that the software provides value for money, and they believe the software will grow with them as their business gets bigger in size. However, the issue with notifications not working consistently (which impacts the onboarding process) is a concern that appears time and time again. Customers also had issues with how customisable the software is.

Pricing

Pricing for Bamboo HR isn’t available online. Many users highlight that the price of the software is higher than other options. On top of that, the onboarding and offboarding module is only available as part of the Advantage plan.

8. ELMO HR Software ⭐️⭐️⭐️⭐️

Overview 

ELMO HR was set up in 2002 and has customers across the UK as well as Australia and New Zealand. The software is a versatile onboarding solution designed to enhance pre-boarding and employee onboarding experiences. This software streamlines processes, reduces paperwork, and improves employee engagement and productivity right from the start. With customisable workflows, document management, course tracking, and automated reminders, ELMO onboarding software allows organisations to optimise their onboarding and offboarding procedures. 

elmo HR onboarding software

Pros

✅ It’s a cost-effective solution with a clean interface. 

Cons

❌ There is no free trial or free version of the software.
❌ Integration with other systems is poor – it’s either non-existent, or it can be hard to facilitate integration.
Some functionality is over-simplistic, such as the platform cannot allow an employee to have two manager reporting lines, which means the onboarding process workflows cannot be correctly assigned. 

User satisfaction and reviews

Customers are very complimentary of the implementation process of ELMO software. In addition, if there are issues, the helpdesk typically responds within 24 hours. However, users report that the inbuilt workflows are quite disjointed. 

Pricing

Again, the costs aren’t available online. However, many customers have noted that it is ‘cost effective’. 

9. Kallidus ⭐️⭐️⭐️⭐️

Overview 

Kallidus is a fun, visually vibrant provider. Formerly ‘Sapling’, Kallidus offers the full scope of HR support, including training options and performance management systems. Founded in 2000, they’ve been around a while and champion the user experience in their software solutions. It offers over 40 integrations with other third-party software. The onboarding and offboarding software specifically offers ‘pre-start learning’ to allow new starters to hit the ground running. It also provides high levels of automation, significantly reducing the time it takes to onboard a new employee. 

Pros

✅ Kallidus has a bright and modern look, which is aesthetically pleasing.
✅ The software is very customisable, making the employee experience a highly personalised one. 

Cons 

❌ There isn’t a way to communicate with candidates and new starters from inside the platform, which means organisations have to copy and paste conversations to keep a record of what they’ve agreed.
❌ There isn’t a ‘rollback’ option if the organisation makes an error. This means customers must contact the support desk to make big changes or correct errors.
It also lacks user guides to enable employees to self-train on the platform functionality. 

User satisfaction and reviews

Many users appear happy with the software and its functionality, but some comment on issues when moving between modules within the platform. They also comment on easily duplicated candidate profiles, which can become confusing at the offer and onboarding stage. 

Pricing

The pricing isn’t readily available on the website. 

10. Natural HR ⭐️⭐️⭐️

Overview 

Natural HR is a good option for midsized organisations. Their software aims to streamline HR processes, improve employee engagement and provide employers with concise reporting, allowing them to make improved business decisions. With a simplistic interface, it’s easy enough to work your way around the different elements of the software and draw on the functionality you need to improve your employee experience. 

Natural HR onboarding process

Pros

✅ The layout of the software is clear and easy to use. It’s not cluttered like other more complex platforms can be.
✅ The customer support team is helpful and readily available to answer queries. 

Cons

❌ As the software is new, regular updates can often interrupt operations and affect workflows.
❌ The onboarding workflows are still quite limited, and they need a bit more development.
It lacks the ability to be customisable at the moment. This can really hinder a personalised onboarding experience. 

User satisfaction and reviews

User reviews acknowledge that the software is in its infancy and accept that the system is updated frequently, disrupting use. However, users highlight that the price point, although not available on the website, is good value, so they accept the pain points. 

Pricing

As highlighted, the pricing isn’t readily available, although it seems this is a cost-effective option. 

Still not sure? Contact us today to book a free demo of Factorial. We’ll walk you through our onboarding and offboarding software, as well as tools for time management, documentation and more. 

Amy is a knowledgeable People professional with over a decade of experience across a variety of private and public sector organisations. With a particular interest in employee engagement, Amy is an advocate for employee-centric approaches in all areas of HR which is reflected in her writing. Before a career in HR, Amy read English and Creative Writing at university and later studied for her CIPD, HR Management.

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