{"id":177748,"date":"2026-01-15T17:26:53","date_gmt":"2026-01-15T15:26:53","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/factorial-play\/videos\/with-such-high-turnover-in-hospitality-how-do-you-keep-your-team-motivated-2\/"},"modified":"2026-01-15T17:26:53","modified_gmt":"2026-01-15T15:26:53","slug":"with-such-high-turnover-in-hospitality-how-do-you-keep-your-team-motivated-2","status":"publish","type":"factorial_video","link":"https:\/\/factorialhr.co.uk\/blog\/factorial-play\/videos\/with-such-high-turnover-in-hospitality-how-do-you-keep-your-team-motivated-2\/","title":{"rendered":"With such high turnover in hospitality, how do you keep your team motivated?"},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_video_type":"highlight","_related_series":167693,"_related_episode":177740,"_related_season":0,"_video_source":"vimeo","_youtube_video_id":"","_vimeo_video_id":"1117050122","_speaker_id":177287,"_video_description":"In the competitive hospitality and restaurant industry, maintaining a motivated team is crucial, especially given the high turnover rates. Pierre Couturier emphasizes that effective leadership and a solid \"plan de carreras\" are essential. By ensuring staff learn various roles\u2014rather than being confined to a single task\u2014employees are engaged and develop their skills, enhancing both their communication and the overall team management. For instance, kitchen staff rotate through multiple responsibilities, fostering collaboration and a deeper understanding of the culinary process. Additionally, front-of-house staff gain valuable experience in a fine-dining environment, elevating their customer service skills. Coupled with appropriate compensation, these strategies reflect the company's values and drive employee satisfaction. According to Pierre Couturier, this holistic approach not only motivates staff but also strengthens the team dynamics. Don\u2019t miss more tips and insights on effective team management in the full episode.","_video_transcription":"00:03 - The recipe for a lasting team\n00:13 - The first one.Alright.Considering the high turnover in hospitality and restaurant industry,What do you do to keep your team motivated?\n00:26 - For us, the secret is that the staff learns a lot in our restaurant.\n00:32 - In many restaurants, kitchen staff, for example,is assigned to do just one task.\n00:38 - For instance, the bar.They work on the bar for six months or a year and they end up getting bored.\n00:47 - It's not motivating for them.In our case, for example, whoever is assigned to main courses prepares all kinds of main dishes and learns a lot.\n00:58 - Also, since we're a small team, people help each other and the person in charge of main courses can help with plating the starters.at any given moment.\n01:10 - As a result, they learn a lot.Also, for the front-of-house staff, working in a fine-dining restaurant is completely different from working in a burger restaurant.\n01:25 - They learn how to deal with customers in a more relaxed environment, and they enjoy that.\n01:33 - Another source of motivation is paying them properly, of course.","_has_trailer":false,"_trailer_vimeo_id":""},"categories":[937],"factorial-categories":[],"class_list":["post-177748","factorial_video","type-factorial_video","status-publish","hentry","category-team-growth"],"acf":[],"yoast_head":"\nWith such high turnover in hospitality, how do you keep your team motivated? 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