{"id":191082,"date":"2026-06-03T09:58:16","date_gmt":"2026-06-03T07:58:16","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/factorial-play\/videos\/the-method-scaling-service-not-headcount-2\/"},"modified":"2026-06-03T09:58:16","modified_gmt":"2026-06-03T07:58:16","slug":"the-method-scaling-service-not-headcount-2","status":"publish","type":"factorial_video","link":"https:\/\/factorialhr.co.uk\/blog\/factorial-play\/videos\/the-method-scaling-service-not-headcount-2\/","title":{"rendered":"The Method: Scaling Service, Not Headcount"},"featured_media":0,"template":"","meta":{"_acf_changed":false,"_video_type":"episode","_related_series":182879,"_related_episode":0,"_related_season":183571,"_video_source":"vimeo","_youtube_video_id":"","_vimeo_video_id":"1197645215","_speaker_id":167718,"_video_description":"A growing client base is great\u2026 until it overwhelms your support systems. 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