{"id":150385,"date":"2025-01-28T12:44:00","date_gmt":"2025-01-28T10:44:00","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=150385"},"modified":"2025-06-30T16:53:47","modified_gmt":"2025-06-30T14:53:47","slug":"competency-based-interview-questions","status":"publish","type":"post","link":"https:\/\/factorialhr.co.uk\/blog\/competency-based-interview-questions\/","title":{"rendered":"Competency Based Interview Questions for Hiring"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">Anyone involved in recruitment interviews will likely have used <strong>competency-based interview questions<\/strong> without realising it. These questions are a surefire way to get to know the <strong>candidate&#8217;s skills<\/strong> and how they could use them in the new role you are recruiting for. In this article, we take a deep dive into <strong>why competency-based interview questions are beneficial for recruiting the best talent<\/strong> and give you some examples to use when preparing for your next round of hiring.<\/span><\/p>\n<p>TABLE OF CONTENTS<\/p>\n<ul>\n<li><a href=\"#competency-based-interview-questions\">What are Competency-based Interview Questions?<\/a><\/li>\n<li><a href=\"#questions\">How to Write Competency-based Interview Questions<\/a><\/li>\n<li><a href=\"#candidates\">How are Candidates Expected to Answer Competency-based Interview Questions?<\/a><\/li>\n<li><a href=\"#examples\">Examples of Competency-based Interview Questions<\/a><\/li>\n<li><a href=\"#best-talent\">Finding the Best Talent<\/a><\/li>\n<li><a href=\"https:\/\/factorialhr.co.uk\/applicant-tracking-system\">Check out Factorial&#8217;s ATS to streamline your Recruitment process \ud83d\ude80<\/a><\/li>\n<\/ul>\n<h2><a href=\"https:\/\/factorialhr.co.uk\/\"><img decoding=\"async\" class=\"alignnone wp-image-149560 size-full\" src=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/20162514\/Blog-banner-general.png\" alt=\"All in one HR software Factorial\" width=\"1921\" height=\"908\" srcset=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/20162514\/Blog-banner-general.png 1921w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/20162514\/Blog-banner-general-300x142.png 300w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/20162514\/Blog-banner-general-1024x484.png 1024w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/20162514\/Blog-banner-general-768x363.png 768w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/20162514\/Blog-banner-general-1536x726.png 1536w\" sizes=\"(max-width: 1921px) 100vw, 1921px\" \/><\/a><\/h2>\n<h2><a name=\"competency-based-interview-questions\"><\/a><b>What are Competency-based Interview Questions?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Competency-based interview questions<strong> focus on a specific skill<\/strong> and <strong>ask the candidate to provide real-life examples of when they used the skill and what the outcome was<\/strong>.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Competency-based interviews allow hiring managers to <strong>understand how a candidate will perform within the organisation and whether they match the company culture<\/strong>. They remove the focus from qualifications and industry experience and allow applicants to demonstrate their transferable skills.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Some of the competencies an employer may be looking for include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Effective communication<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Time management and organisational skills<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Teamwork<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Leadership<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Problem-solving\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Conflict resolution<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Flexibility and adaptability<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Commercial awareness<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Resilience<\/span><\/li>\n<\/ul>\n<h3><b>What are the Benefits of Using Competency-Based Interview Questions?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Companies who use competency-based interview questions believe these interview questions get the best results in recruitment for the following reasons:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">They provide a <\/span><b>good predictor of future performance<\/b><span style=\"font-weight: 400;\"> by asking candidates to draw on previous experience to demonstrate their appropriate skills for the role.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Ensures that the interview <\/span><b>focuses on the specific skills required to perform the role<\/b><span style=\"font-weight: 400;\"> to a high standard and provides an evidence-based assessment approach to recruitment.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Encourages the candidate to provide detailed, structured responses<\/b><span style=\"font-weight: 400;\"> that showcase their abilities, providing a deeper understanding of their experience and capabilities and reducing the chance of receiving generic, vague answers.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">These questions <\/span><b>reduce the chance of <\/b><b>bias<\/b> <b>or subjective impressions<\/b><span style=\"font-weight: 400;\"> impacting how the interviewer responds to the answers and <\/span><b>promote a more transparent and fair approach<\/b><span style=\"font-weight: 400;\"> to recruitment. This framework compares answers and helps create a level playing field when graders evaluate candidates.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>It improves decision-making<\/b><span style=\"font-weight: 400;\"> because it is easier for interviewers to compare their notes and make decisions based on the evidence rather than their gut feelings.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Asking candidates to share specific examples of when they have demonstrated a skill <\/span><b>helps reveal their core values,<\/b><span style=\"font-weight: 400;\"> which is essential for determining whether they will be a cultural fit.<\/span><\/li>\n<\/ol>\n<p><a href=\"https:\/\/factorialhr.co.uk\/employee-onboarding-and-offboarding\"><img decoding=\"async\" class=\"alignnone wp-image-150386 size-full\" src=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/28122701\/onboarding-offboarding-banner-blog.png\" alt=\"Factorial onboarding HR software\" width=\"1921\" height=\"908\" srcset=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/28122701\/onboarding-offboarding-banner-blog.png 1921w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/28122701\/onboarding-offboarding-banner-blog-300x142.png 300w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/28122701\/onboarding-offboarding-banner-blog-1024x484.png 1024w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/28122701\/onboarding-offboarding-banner-blog-768x363.png 768w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2025\/01\/28122701\/onboarding-offboarding-banner-blog-1536x726.png 1536w\" sizes=\"(max-width: 1921px) 100vw, 1921px\" \/><\/a><\/p>\n<h2><a name=\"write\"><\/a><b>How to Write Competency-based Interview Questions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">When writing competency-based interview questions, the best place to start is with the <strong>key skills<\/strong> you are looking for in the role. These skills might be divided into those that are <strong>essential<\/strong> and those that are <strong>desirable<\/strong> for the role. They can also be divided into <strong>hard skills<\/strong>, such as specific technical skills, and <strong>soft skills<\/strong>, such as conflict resolution, leadership, and interpersonal skills.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once you have the list of skills you seek, you can formulate a question asking the candidate to demonstrate when they used that skill. For example, if you want to understand if someone has conflict resolution skills, a competency-based interview question might be, <strong>\u2018Can you give an example of a time when you had a conflict with a colleague?<\/strong> Tell us how you handled the situation and what the outcome was.\u2019<\/span><\/p>\n<h2><a name=\"candidates\"><\/a><b>How Are Candidates Expected to Answer Competency-based Interview Questions?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">A common approach to answering competency-based interview questions is to use the STAR approach:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">S: Explain the <\/span><b>situation<\/b><span style=\"font-weight: 400;\">, the background and context to the scenario when the skills where used<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">T: Explain what the <\/span><b>task<\/b><span style=\"font-weight: 400;\"> was that required the skills to be used.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A: What <\/span><b>action<\/b><span style=\"font-weight: 400;\"> did they take to fulfill the task or resolve the situation?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">R: What was the <\/span><b>result<\/b><span style=\"font-weight: 400;\"> and impact of their response?<\/span><\/li>\n<\/ul>\n<h2><a name=\"examples\"><\/a><b>Examples of Competency-based Interview Questions<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Here are some examples of competency-based interview questions to assess specific skills:<\/span><\/p>\n<h3><b>Effective communication<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">How do you maintain good working relationships with your colleagues? Give us two examples of establishing working relationships with different colleagues.<\/span><\/li>\n<\/ol>\n<h3><b>Time management and organisational skills<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Tell us how you manage your time to ensure you meet your goals. How do you prioritise? How do you organise your workload and ensure you meet deadlines?<\/span><\/li>\n<\/ol>\n<h3><b>Teamwork<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Tell me about a time you were part of a team that worked together to achieve a successful outcome. What was your role in the team, and how did you contribute to the project&#8217;s success?<\/span><\/li>\n<\/ol>\n<h3><b>Leadership<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Can you give an example where you have demonstrated leadership skills? Do you have examples of how you have demonstrated <\/span><a href=\"https:\/\/factorialhr.co.uk\/blog\/inclusive-leadership-transform-company-culture\/\"><span style=\"font-weight: 400;\">inclusive leadership<\/span><\/a><span style=\"font-weight: 400;\">?<\/span><\/li>\n<\/ol>\n<h3><b>Problem-solving<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Can you give an example of a time you took a creative approach to your work or a problem that needed solving? Explain the process you used and the outcome.<\/span><\/li>\n<\/ol>\n<h3><b>Conflict resolution<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Tell us about a time you were part of a conflict that got resolved. What was your contribution?<\/span><\/li>\n<\/ol>\n<h3><b>Flexibility and adaptability<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Describe a situation where you were asked to do something new. How did you respond, and what was the outcome?<\/span><\/li>\n<\/ol>\n<h3><b>Commercial awareness<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">Can you give us an example of when you have used your commercial awareness to impact a project?<\/span><\/li>\n<\/ol>\n<h3><b>Resilience<\/b><\/h3>\n<ol>\n<li><span style=\"font-weight: 400;\">How do you work when you are under pressure? Tell us about a difficult situation that you had to navigate and the steps you took to get through it.<\/span><\/li>\n<\/ol>\n<h2><a name=\"best-talent\"><\/a><b>Finding The Best Talent<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you are recruiting, here at Factorial, we have an <\/span><a href=\"https:\/\/factorialhr.co.uk\/applicant-tracking-system\"><span style=\"font-weight: 400;\">applicant tracking software<\/span><\/a><span style=\"font-weight: 400;\"> (ATS) which can help you find the best talent for your business. Our ATS will <strong>centralise candidate information<\/strong>, <strong>track their progress through the pipeline<\/strong> and <strong>support effective communication between recruiters and applicants<\/strong>. Our ATS software is particularly helpful when it comes to the interview process. It allows you to use ready-made templates or create your own customise questions for your candidates. Which makes Factorial&#8217;s ATS perfect for employers wanting to use competency-based interview questions to find their perfect match. Lastly, Factorial also<\/span><span style=\"font-weight: 400;\"> ensures you are legally compliant with hiring laws and uses analytics to provide insights to save time and help make informed decisions throughout your recruitment process.\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/factorialhr.co.uk\/get-started\"><span style=\"font-weight: 400;\">Book a free demo today.<\/span><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Anyone involved in recruitment interviews will likely have used competency-based interview questions without realising it. These questions are a surefire way to get to know the candidate&#8217;s skills and how they could use them in the new role you are recruiting for. In this article, we take a deep dive into why competency-based interview questions<a href=\"https:\/\/factorialhr.co.uk\/blog\/competency-based-interview-questions\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":193,"featured_media":154957,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[339],"tags":[],"class_list":["post-150385","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-recruitment-en-gb"],"acf":{"topics":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Competency Based Interview Questions for Hiring | Factorial<\/title>\n<meta name=\"description\" content=\"Understand what competency-based interview questions are, why they are helpful to use and get examples to use in your next 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