{"id":25956,"date":"2020-07-28T17:57:40","date_gmt":"2020-07-28T15:57:40","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=25956"},"modified":"2024-01-16T12:30:34","modified_gmt":"2024-01-16T10:30:34","slug":"digital-onboarding","status":"publish","type":"post","link":"https:\/\/factorialhr.co.uk\/blog\/digital-onboarding\/","title":{"rendered":"Digital Onboarding &#8211; Changing Employee Experience!"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">We\u2019ve all heard those first day of work horror stories. Employees thrown into the deep end and left to sink or swim without sufficient introduction or training, or left alone with an overwhelming number of tasks and no one to turn to. The stress builds up, cracks start to show and new recruits may feel like they got more than what they had bargained for.\u00a0<\/span><span style=\"font-weight: 400;\">This is not uncommon, particularly if the employer needs a new recruit to fill a role fast. Yet, this often leads to <\/span><span style=\"font-weight: 400;\">high turnovers<\/span><span style=\"font-weight: 400;\"> and low retention rates. Now employers are shifting their focus and placing the onboarding process higher up on their list of priorities. Many are turning to <\/span><b>digital onboarding <\/b><span style=\"font-weight: 400;\">to welcome and introduce their new recruits to the company.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Today we\u2019re going to look at the <\/span><b>process of effective onboarding<\/b><span style=\"font-weight: 400;\">, its<\/span><b> benefits<\/b><span style=\"font-weight: 400;\"> and who\u2019s using it. We will also find out how you can personalise your own process of employee onboarding.\u00a0<\/span><\/p>\n<ul>\n<li><a href=\"#digital\">Digital Employee Onboarding<\/a><\/li>\n<li><a href=\"#onboarding\">Benefits of Digital Onboarding<\/a><\/li>\n<li><a href=\"#web\">From Web Recruitment to Onboarding Online<\/a><\/li>\n<li><a href=\"#app\">Personalising web app onboarding<\/a><\/li>\n<li><a href=\"#final\">Final Thoughts<\/a><\/li>\n<\/ul>\n<h2><strong><a name=\"digital\"><\/a>Digital Employee Onboarding\u00a0<\/strong><\/h2>\n<h3><b>What is digital onboarding?\u00a0<\/b><\/h3>\n<p><a href=\"https:\/\/factorialhr.co.uk\/blog\/what-is-onboarding-employees\/\"><span style=\"font-weight: 400;\">Onboarding<\/span><\/a><span style=\"font-weight: 400;\"> is crucial to any employment process. This essential part of welcoming a new hire helps introduce them to the company culture, their team, and the overall business goals and objectives. If approached correctly, it can set up a new worker for success in the future. Yet, poorly organised onboarding schemes are one of the main reasons why many new employees leave the company within the first few months.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now in the technological age, companies are turning to <\/span><a href=\"https:\/\/factorialhr.co.uk\/blog\/hr-tools-small-businesses\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">digital tools<\/span><\/a><span style=\"font-weight: 400;\"> to create and deliver their <\/span><a href=\"https:\/\/factorialhr.co.uk\/blog\/employee-onboarding-process\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">digital onboarding process<\/span><\/a><span style=\"font-weight: 400;\">. Whereas traditional onboarding is typically done face-to-face with managers and the team, web onboarding is 100% online.\u00a0<\/span><\/p>\n<h3><b>When does the digital onboarding process begin?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Many employers think that employee onboarding begins on the candidate&#8217;s first day on the job. Yet, employers who are heavily onboarding-focused and want the best out of this process, begin onboarding from the minute the candidate sends a CV. If you want to avoid high turnover rates, then it\u2019s a good idea to provide the best impression you can, right from the start.\u00a0<\/span><\/p>\n<h3><b>Which companies offer digital onboarding?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The majority of <\/span><span style=\"font-weight: 400;\">tech companies<\/span><span style=\"font-weight: 400;\"> including Twitter, Soundcloud and Google use online onboarding approaches. It is typical for tech-based start-ups and companies to use this process as they are already familiar with digital tools. However, companies across other sectors are now implementing this practice. For example, businesses in the financial sector, such as BBVA and Deloitte are conducting onboarding processes digitally. Other <\/span><span style=\"font-weight: 400;\">companies with onboarding processes that go the extra mile<\/span><span style=\"font-weight: 400;\"> include marketing business Bazaarvoice, retailing company Warby Parker and energy data giant OPower.\u00a0<\/span><\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-25970\" src=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2020\/07\/28175707\/digital-onboarding.png\" alt=\"digital onboarding\" width=\"830\" height=\"400\" srcset=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2020\/07\/28175707\/digital-onboarding.png 830w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2020\/07\/28175707\/digital-onboarding-300x145.png 300w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2020\/07\/28175707\/digital-onboarding-768x370.png 768w\" sizes=\"(max-width: 830px) 100vw, 830px\" \/><\/p>\n<h2><strong><a name=\"onboarding\"><\/a>Benefits of Digital Onboarding\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">So why go digital? Let\u2019s take a look at some of the benefits.<\/span><\/p>\n<h3><strong>Efficiency\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Digital processes are much less time consuming as they can be done at the new recruit\u2019s pace and in their own time. Having all onboarding information at their fingertips saves managers having to sift through endless paperwork. What\u2019s more, online onboarding can begin before the new employee sets foot through the door. This speeds up the process and saves on resources.<\/span><\/p>\n<h3><strong>Accuracy\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Storing and presenting information digitally helps to ensure accuracy. Materials are centrally kept within a <\/span><a href=\"https:\/\/factorialhr.co.uk\/document-management\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">documents manager<\/span><\/a><span style=\"font-weight: 400;\"> and can be updated or checked at any time. Therefore, whether there\u2019s a small team of 20 or a global team of 2000, information is consistent, up-to-date and accurate.\u00a0<\/span><\/p>\n<p><iframe title=\"Best Practices to Improve The Employee Onboarding Process in 2023\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/vf9EYg_Hfeg?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h3><strong>Accessibility\u00a0<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Onboarding software<\/span><span style=\"font-weight: 400;\"> is accessible at any time and long after the new recruit is engaged within the company. As such, any lost or forgotten information is easily accessible online at a later date.\u00a0<\/span><\/p>\n<h3><strong>Never miss anything<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Onboarding programs have in-built checklists and confirmations, which employees check off as they go. What\u2019s more, <\/span><a href=\"https:\/\/factorialhr.co.uk\/digital-signature\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400;\">electronic signatures<\/span><\/a><span style=\"font-weight: 400;\"> can be made online, saving new hires having to come into the office.\u00a0 Integrations with software like <a href=\"https:\/\/www.signaturit.com\/en\" target=\"_blank\" rel=\"noopener noreferrer\">Signaturit<\/a> are great for offering e-sign capabilities.\u00a0<\/span><\/p>\n<h3><strong>Saving on costs<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">As onboarding employees digitally requires less one-to-one in-person training, your company will spend less money on manpower. This comes in the form of training personnel or HR managers.<\/span><\/p>\n<h2><strong><a name=\"web\"><\/a>From Easy Web Recruitment to Onboarding Online\u00a0<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Perhaps you have found a new employee via online web recruitment. Now online employee onboarding can begin. However, a concern employers have is that it can seem impersonal. This is because, unlike traditional onboarding which is entirely in person, a digital approach is remote. Employers may feel as if the new recruit is too removed from the company in the early stages. As such, <\/span><span style=\"font-weight: 400;\">they<\/span><span style=\"font-weight: 400;\"> may miss out on a proper introduction to key functions. It could also prevent them from grasping a real sense of the company culture. In turn, employers fear this could demotivate recruits and eventually lead to a higher turnover rate.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Yet, if the company has created a proper onboarding experience, it can be just as effective as a traditional one. In order to do this, it is crucial that the company personalises their onboarding. Doing this will ensure that the experience is unique. What\u2019s more, new employees won\u2019t feel like they\u2019re missing out on anything.\u00a0<\/span><\/p>\n<h2><strong><a name=\"app\"><\/a>Personalising web app onboarding<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Using web recruitment as an introduction offers new hires a taste of the culture of the company, its values and functions. Yet, how can a company personalise their online onboarding to follow this experience? By including some fun, innovative and <\/span><span style=\"font-weight: 400;\">exciting practices that improve employee experience<\/span><span style=\"font-weight: 400;\">! Let\u2019s take a look at how this can be done.<\/span><\/p>\n<h3><strong>Learning and development<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Essentially, onboarding involves equipping new hires with the tools they need to effectively perform their job. Therefore, learning and development must be essential parts of the process. A good way to set up new recruits for success is to include learning modules. One-to-one sessions with HR professionals and pre-recorded videos on company values and ethics are also useful.\u00a0<\/span><\/p>\n<h3><strong>Innovative ways to communicate<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">Effective introductions are key to building teams and getting past initial milestones with communication. Encourage employees to engage with one another by using fun quizzes, questionnaires and ice-breakers. Problem-solving exercises are also great for onboarding new employees.\u00a0<\/span><\/p>\n<h3><strong>Start digital onboarding before arrival in the office<\/strong><\/h3>\n<p><span style=\"font-weight: 400;\">A key factor in securing a new employee is to start integrating them asap! It is not uncommon for a recruit to sign the <\/span><span style=\"font-weight: 400;\">offer letter<\/span><span style=\"font-weight: 400;\"> and pull out just before their first day. Onboarding must begin the minute they have signed on the dotted line. This kick starts integration and development.\u00a0<\/span><\/p>\n<h3><a href=\"https:\/\/factorialhr.co.uk\/templates\/employee-onboarding-checklist\"><img decoding=\"async\" class=\"aligncenter wp-image-70914 size-full\" src=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/01\/06110236\/LATAM-1.png\" alt=\"onboarding of employees\" width=\"1000\" height=\"343\" srcset=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/01\/06110236\/LATAM-1.png 1000w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/01\/06110236\/LATAM-1-300x103.png 300w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/01\/06110236\/LATAM-1-768x263.png 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/a><\/h3>\n<h2><strong><a name=\"final\"><\/a>Final thoughts\u2026<\/strong><\/h2>\n<p><span style=\"font-weight: 400;\">Online web recruitment is revolutionising the recruitment process. Now, digital onboarding is becoming the future of new employee acclimatisation within a company. It is essential that businesses personalise the experience if they want to successfully integrate new hires into the company. Effective onboarding can change the way employees view the business and can foster long-lasting relationships. Ultimately, if done correctly, everyone\u2019s a winner!<\/span><\/p>\n<h2 style=\"text-align: center;\"><a href=\"https:\/\/factorialhr.co.uk\/employee-onboarding-and-offboarding\"><span style=\"color: green;\">Easily digitalise your onboarding with Factorial -Try it for free!<\/span><\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all heard those first day of work horror stories. Employees thrown into the deep end and left to sink or swim without sufficient introduction or training, or left alone with an overwhelming number of tasks and no one to turn to. The stress builds up, cracks start to show and new recruits may feel<a href=\"https:\/\/factorialhr.co.uk\/blog\/digital-onboarding\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":136,"featured_media":25964,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[103],"tags":[],"class_list":["post-25956","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-team"],"acf":{"topics":"talent-onboarding"},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Digital Onboarding - Changing Employee Experience! | Factorial<\/title>\n<meta name=\"description\" content=\"Digital onboarding is revolutionising the employee onboarding experience. 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