{"id":64056,"date":"2021-12-15T14:01:28","date_gmt":"2021-12-15T12:01:28","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/miin-cosmetics-customer-success\/"},"modified":"2022-05-10T09:58:41","modified_gmt":"2022-05-10T07:58:41","slug":"miin-cosmetics-customer-success","status":"publish","type":"post","link":"https:\/\/factorialhr.co.uk\/blog\/miin-cosmetics-customer-success\/","title":{"rendered":"MiiN Cosmetics Case Study &#038; Success Story: The Future of Makeup"},"content":{"rendered":"<p>The success story of <strong>MiiN Cosmetics<\/strong> is truly inspirational. Founded in 2014, the company was established by a Chinese makeup artist with a love for Korean cosmetics. Having settled in the sunny city of Barcelona, Spain, she quickly noticed that it was extremely difficult to find Korean cosmetics in Europe. These were the products that she was using on her face and she wanted to offer her customers the same quality. And so, she decided to establish a small shop. Today, <a href=\"https:\/\/miin-cosmetics.com\/en\/\" target=\"_blank\" rel=\"noopener\">MiiN Cosmetics<\/a> distributes its products throughout Europe, has 4 stores in Spain as well as one in Paris, Munich, and Milan.<\/p>\n<p>We spoke with Lilin Yang, CEO of MiiN Cosmetics; Juan Pedraz, People Operations Manager, and Mireia Garriga, the Beauty Advisor.<\/p>\n<h2 style=\"text-align: left;\">Discover How Factorial HR Become One of the Pillars of Miin Cosmetics<\/h2>\n<p><iframe title=\"Miin Cosmetics Case Study &amp; Success Story\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/_5xFtH3a_YI?start=16&#038;feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<p><!--more--><\/p>\n<h2>The Evolution of MiiN Cosmetics<\/h2>\n<p>&#8220;I really had a desire to offer cosmetics from Korea in Europe&#8221; explains Lilin Yang, CEO, thinking back to when it all started with just a small store on Carrer de Pau Claris in Barcelona. &#8220;To this day, this store is still very successful. People know us well and we have loyal customers who come and know exactly what they want,&#8221; Yang explains.<\/p>\n<p>According to Yang, the goal of MiiN Cosmetics is to break down barriers. &#8220;Makeup is both, for men and women,&#8221; she says. &#8220;People have to get used to taking time to treat themselves and be happy with who they are. This is what I want to convey,&#8221; explains the CEO.<\/p>\n<h2>Factorial and MiiN Cosmetics<\/h2>\n<p>&#8220;Optimizing Human Resources has been<strong> key to our growth <\/strong>and talent management at MiiN. As head of HR, the tool I use the most is Factorial&#8221; says Pedraz, head of People Operations.<\/p>\n<p>Managing teams in an international company like MiiN can quickly become a complicated task. With stores spread across Spain and Europe, <strong>unifying and digitalizing processes<\/strong> makes an important difference in people management. That&#8217;s where Factorial comes in.<\/p>\n<p>&#8220;I built the HR department of Minn Cosmetics from the ground up and after this year and a half, I can honestly say it has really taken on a solid shape&#8221; recalls Pedraz. &#8220;We already had Factorial when I joined the company, but the only thing that we used was <strong><a href=\"https:\/\/factorialhr.co.uk\/time-attendance-signing\">time tracking<\/a> and <a href=\"https:\/\/factorialhr.co.uk\/holidays-leaves-software\">holiday management<\/a><\/strong>, so I felt like we were wasting the opportunities that the tool offers as a whole,&#8221; he adds. &#8220;Little by little I started adding all the information regarding people management into Factorial. Today, I can truly say that <strong>it helps me in absolutely everything that I do<\/strong>,&#8221; he concludes.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter wp-image-62585 size-full\" src=\"https:\/\/factorial.es\/wp-content\/uploads\/2021\/12\/15133815\/miincosmetics-7-1-min.jpg\" alt=\"\" width=\"1080\" height=\"608\" srcset=\"https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/12\/15133815\/miincosmetics-7-1-min.jpg 1080w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/12\/15133815\/miincosmetics-7-1-min-300x169.jpg 300w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/12\/15133815\/miincosmetics-7-1-min-1024x576.jpg 1024w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/12\/15133815\/miincosmetics-7-1-min-768x432.jpg 768w, https:\/\/factorialhr.co.uk\/wp-content\/uploads\/2021\/12\/15133815\/miincosmetics-7-1-min-688x388.jpg 688w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/><\/p>\n<p>We asked Pedraz how does he manage a growing company with a presence in not only different cities but also countries? &#8220;By <strong>unifying the <a href=\"https:\/\/factorialhr.co.uk\/remote-work-software\">management of remote teams,<\/a><\/strong> Factorial not only helps me save time, but it also makes employees more autonomous&#8221; he explains.<\/p>\n<p>Mireia Garriga has been a Beauty Advisor at MiiN for the past eight months. She&#8217;s been using Factorial since she joined the team. &#8220;The fact that I can access Factorial from anywhere gives me <strong>security and comfort<\/strong>,&#8221; says Garriga. &#8220;I&#8217;m not afraid of forgetting documents at home or losing them,&#8221; she says.<\/p>\n<p>&#8220;<strong><a href=\"https:\/\/factorialhr.co.uk\/payroll-summary\">Payroll paperwork<\/a>, <a href=\"https:\/\/factorialhr.co.uk\/document-management\">contracts<\/a>, <a href=\"https:\/\/factorialhr.co.uk\/holidays-leaves-software\">work absences<\/a><\/strong> due to COVID &#8230; With Factorial I don&#8217;t have to download files every time they need to be modified,&#8221; explains Juan Pedraz.<\/p>\n<h2>The Future of Makeup<\/h2>\n<p>MiiN Cosmetics originally started out as a<strong> makeup vendor<\/strong>. Today it has developed also into a <strong>manufacturer<\/strong> by producing its own products while serving as a <strong>supplier<\/strong> for small businesses that cannot afford to buy from big international suppliers.<\/p>\n<p>Its line of business is divided into its <strong>online sales and six physical stores<\/strong> spread throughout Europe. Since the country legislation, such as contract clauses and taxes varies from county to country, they also have an advisor in each country that they operate in. Factorial helps them have a <strong>clear overview<\/strong> of the various parts of the company while <strong><a href=\"https:\/\/factorialhr.co.uk\/workflow-automations\">streamlining and automating<\/a> their processes<\/strong> <strong>and<\/strong> <strong>management system<\/strong> with a unified approach. And we cannot wait to see what they do next!<\/p>\n<p style=\"text-align: left;\"><strong>Delegate your daily tasks to a Human Resources Management Software tailored to your needs. Try Factorial today and feel the difference!<\/strong><\/p>\n<h2 style=\"text-align: center;\">Want to See How Factorial Can Help Your Business Management?<\/h2>\n<h2 style=\"text-align: center;\"><a href=\"https:\/\/factorialhr.co.uk\/get-started\">Start a Free Trial Today!<\/a><\/h2>\n","protected":false},"excerpt":{"rendered":"<p>The success story of MiiN Cosmetics is truly inspirational. Founded in 2014, the company was established by a Chinese makeup artist with a love for Korean cosmetics. Having settled in the sunny city of Barcelona, Spain, she quickly noticed that it was extremely difficult to find Korean cosmetics in Europe. These were the products that<a href=\"https:\/\/factorialhr.co.uk\/blog\/miin-cosmetics-customer-success\/\" class=\"read-more\"> [&#8230;]<\/a><\/p>\n","protected":false},"author":114,"featured_media":64065,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[340,103],"tags":[],"class_list":["post-64056","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-factorial-en-gb","category-team"],"acf":{"topics":false},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.5 (Yoast SEO v21.9.1) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MiiN Cosmetics Case Study &amp; Success Story | Factorial UK<\/title>\n<meta name=\"description\" content=\"We talked to the CEO and People Operations Manager of MiiN Cosmetics, the number 1 brand of Korean cosmetics in Europe. Read more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/factorialhr.co.uk\/blog\/miin-cosmetics-customer-success\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"MiiN Cosmetics Case Study &amp; Success Story: The Future of Makeup\" \/>\n<meta property=\"og:description\" content=\"We talked to the CEO and People Operations Manager of MiiN Cosmetics, the number 1 brand of Korean cosmetics in Europe. 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