{"id":84896,"date":"2022-11-02T13:02:29","date_gmt":"2022-11-02T11:02:29","guid":{"rendered":"https:\/\/factorialhr.com\/blog\/?p=84896"},"modified":"2022-11-02T13:05:18","modified_gmt":"2022-11-02T11:05:18","slug":"enps-employee-net-promoter-score","status":"publish","type":"post","link":"https:\/\/factorialhr.co.uk\/blog\/enps-employee-net-promoter-score\/","title":{"rendered":"eNPS: What is Employee Net Promoter Score and How to Measure It?"},"content":{"rendered":"
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Until a few years ago, customer satisfaction was the primary measure of a company’s reputation and success. But, now forward-thinking companies understand that how their employees connect with the organisation is just as important.<\/span><\/p>\n<\/div>\n

Engaged employees are enthusiastic about their daily work and their company. At the same time, they spread that positivism to other employees and customers. The more motivated and happy workers are in a company, the higher the performance they generate in the organisation.<\/span><\/div>\n
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There are many actions that can be done to improve the culture of the company and make it a place where people enjoy working. But how can we measure the commitment of our employees and know if the implemented initiatives have a positive impact? <\/span>One of the systems that organisations most use is the Employee Net Promoter Score or eNPS<\/strong>, a simple but powerful tool.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n

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Table of Contents<\/p>\n