From the ground up: How Kimpton grew their team with Factorial's automated recruitment process
Kimpton Vividora Hotel is a luxury boutique hotel located in the heart of Barcelona's Gothic Quarter. They provide their guests with a premium experience with stylish rooms and suites, close to main tourist attractions such as Las Ramblas. Since their opening, Kimpton strives for excellence and brings this value to life everyday.
Hospitality
200 employees
Barcelona, Spain
The challenge: Setting up their processes from scratch
Kimpton's small team was getting by with spreadsheets to manually complete tasks. They created schedules, filled out PTO requests, and recruited top talent all by hand. The recruitment process was archaic, inefficient, and time-consuming. Ultimately, impacting the team as they weren't getting the critical help they needed fast enough.
Their documentation system was also disorganised and led to frustration by everyone on the team. From spending unnecessary time looking for company SOPs to gathering new employee documents from new hires. Eventually, as they started to expand and grow, spreadsheets weren’t cutting it anymore. They needed to find a scalable solution to meet the needs of their growing staff and quickly.
Manual documentation
Their team utilised Excel spreadsheets for schedules and PTO requests. This manual process was prone to mistakes which meant HR had to repeat unnecessary tasks.
Multiple tools
A different tools for every task—payroll, shift scheduling, time tracking, data management and document management. Utilizing multiple software platforms led to duplicated tasks, inefficiencies and confusion.
Cluttered record-keeping
Kimpton's team utilised Google Drive and other tools to store and share important. This meant documents, contracts, and employee data were disorganised and unnecessary time was spent looking for these documents.
The solution: One tool for their whole business
Factorial eliminated Kimpton’s reliance on spreadsheets and multiple platforms. With everything centralised in one place, they could manage schedules, approve PTO requests, and sign contracts. Everything they need to run their business within Factorial.
This shift allowed their team to focus on growing their business and supporting their people. It significantly reduced time wasted on duplicate tasks, digging through different tools, and navigating complex workflows. Resulting in a lighter load for the HR team and a boost in overall productivity at Kimpton.
Automated workflows
Workflows like PTO requests were streamlined, making it easier for managers to approve their team's vacation time.
Simple recruitment process
Kimpton found the best candidates for their team as Factorial centralises all communication, scheduling, and documents for every stage of the hiring process.
Centralized documents
All employee documents are securely stored and easily accessible. Also, Kimpton can request e-signatures from employees directly on Factorial making it easy to gather documents for new hires.
Digital time tracking
Employees can clock-in/out through the mobile app or desktop version with geolocation enabled. Furthermore, scheduling is automated, reducing the time spent creating multiple schedules for their expanding team.
“I had many tools, but nothing was integrated or unified. I realized I was losing a lot of time either duplicating information or completing the same steps to fill things out.”
Build your business from the ground up
Grow your team like Kimpton by utilising Factorial
