LUAMAYA: One platform to simplify all their business management needs
LUAMAYA is a thriving jewellery retail business, and as the company grew, so did the complexities of managing its expanding team and operations. Without a centralised solution for time tracking, shift planning, and absence management, their team faced growing administrative work and limited visibility. Factorial brought everything together in one place, making it much easier to manage all HR processes efficiently and transparently.
Jewellery retail
150+ employees
Mainz, Germany
The challenge: navigating business operations with manual processes
As LUAMAYA grew, so did the need for more efficient processes and overall management. Manually tracking work hours, absences and shift schedules required significant administrative effort. Making it challenging to achieve smooth operations. On top of that, employees had no direct access to their timesheets or vacation requests, leading to more questions and added coordination for the HR team, which was already overloaded with repetitive tasks.
The absence of an integrated solution to centralise all processes became increasingly apparent, not just for the HR team, but for the entire company.
Need for transparency
As the company grew, so did the need for a clearer way to manage work hours and absences, allowing employees to easily view and manage their requests.
One system, different work models
The variety of positions and work models called for a flexible, well-structured shift planning system to ensure smooth operations across all locations.
Too much admin
Without a centralised digital solution, the HR team had to handle a high volume of repetitive tasks manually, taking up time that could’ve been spent on more strategic work.
The solution: A digital platform for better transparency and efficiency
Factorial was the perfect solution to streamline and optimize LUAMAYA’s HR processes. By automating administrative tasks, the team significantly reduced manual workload and created a more transparent, seamless approach to people management.
With everything centralised in one platform, employees now have better visibility into their work hours, absences, and shift schedules. They also benefit from an intuitive interface that lets them manage updates on their own.
An added bonus for the HR team: digital employee records have made it much easier to organise documents, boosting both security and operational efficiency.
Document management
Contracts, work records, and other HR documents are securely stored and easily accessible to authorized team members—no need for back-and-forth emails.
Time off and sick leave
Requests can be submitted and managed directly in the platform, with full calendar integration for better visibility and planning.
Shift planning
With integrated shift planning, it’s easy to create flexible schedules that work for different roles and work models.
Time tracking
Employees can easily track their work hours, view their records, and request corrections when needed, all in a fully digital system.
“Factorial provides our employees with greater transparency into their work hours, while also simplifying processes for our HR team. The implementation was seamless, and we were able to customise the features to meet our specific needs.”
Transform your team's experience with Factorial
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