3x Growth: Vendoo scaled their team without any HR complications.
Vendoo is a multi-channel listing platform that enables online sellers to efficiently manage their inventory and listings across various marketplaces. The platform is designed to streamline the process of cross-listing products on e-commerce. Saving sellers time while increasing their sales. Since 2017, Vendoo has expanded into a global business, employing team members across six countries.
Tech
60+ employees
Silver Spring, Maryland
The challenge: Keeping up with Vendoo's rapid international growth
Vendoo relied heavily on spreadsheets for critical HR functions like time tracking, PTO approvals, and expense management. As Vendoo grew, this manual system proved to be inefficient and error-prone. They began adopting different platforms to help their HR team; however, the admin burden continued to grow and errors were still occurring.
Employees lacked visibility into PTO balances, while HR spent excessive time handling inquiries, tracking days off, and updating calendars manually. Disorganized document storage and fragmented workflows caused frequent errors, such as missed PTO requests. As Vendoo expanded internationally, managing payroll, benefits, and time off across time zones grew increasingly complex. Revealing the critical need for an HR solution that can scale.
Delays due to manual work
PTO requests involved multiple steps, back and forth communications, and manual calendar updates, creating unnecessary work for the HR team. This harmed their efficiency and caused delays in completing their daily tasks.
Error-prone workflows
As Vendoo grew, spreadsheet-based tracking led to frequent errors in leave balances, hours logged and expense reports, causing frustration for everyone involved.
Managing different time zones
Managing an international workforce in different time zones, languages, and local regulations has made coordination almost impossible with existing tools. It led the team to work in a fragmented way.
The Solution: A centralised & automated tool to support Vendoo's growth
Factorial provided Vendoo with a unified platform that eliminated spreadsheets and manual processes. Instead of searching for information on various platforms, Vendoo now has a single source of truth for all business processes. Thanks to the support of Factorial, they were able to scale their team efficiently with a reduced admin workload and fewer errors.
Their team was able to create customisable workflows that aligned with everyone’s schedule. Factorial removed barriers to global team coordination, enhancing their productivity. With Factorial’s support, Vendoo could focus on supporting their people and driving company growth.
Absence management
Employees can check their balances and submit requests that are automatically forwarded to their manager, eliminating back-and-forth emails and manual follow-up.
Simplified expense management
Vendoo now automates expense approvals and set up pre-approved categories, which reduce workload and cut extra steps. It sped up the expense process and reduced time spent focusing on expense details.
Organized workflow for documents
Contracts, health insurance, and passport copies are stored in a centralised location for everyone to access. This provides greater accessibility and organization compared to Google Drive.
Global team support
Their international workforce was able to schedule and communicate more efficiently, regardless of location or language. In turn, it made managing time zones, languages, holidays, and currencies easier.
Our Impact
By implementing Factorial, Vendoo can focus on growth, streamlining e-commerce listings and providing an enriching work experience for their team.
8 hours
saved
per week on fixing errors on spreadsheets
50%
cost savings
per month with one Factorial subscription vs. multiple platforms
3x
reduction
in administrative tasks for HR teams
“Factorial has been very helpful because not only did we automate everything, but we were also able to customize the functions to determine who has the power to approve or deny requests.”
Unite your international team with one tool
Coordinate, manage, and support your global team like Vendoo with Factorial
